Civil Service Learning
Contract ID: RM1568
End Date: 20/02/2014
The Civil Service Learning framework agreement was created for the benefit of the Civil Service and wider public sector. The Civil Service is now embedding this contract and plans are being made to roll it out to the wider public sector. This is why some of the following sections make the distinction between the Civil Service and the wider public sector.
Civil Service Learning provides a managed service for all learning and development for the Civil Service. Part of that service includes the Civil Service Learning common curriculum which is now the approval route for all generic learning across the Civil Service.
Civil Service Learning is a cross-government organisation and can facilitate swift access to other L&D services providing a compliant and commercial solution to departments and other Civil Service organisations.
This is divided into 3 areas:
Generic L&D covers face-to-face and eLearning needs which are common across the Civil Service and are applicable to most civil servants. These are based on existing Commercial Off-The-Shelf (COTS) products including:
- Management development
- Team development
- 360 degree feedback tool and psychometric tests
- Performance management
- Talent management
- Fast Stream
- Core skills – Communications, Project management, Commercial, Finance, Influencing, Customer Service, Media handling, and Negotiating
- Business Administration
- Trainer training
- Working in the Civil Service
- Information Management
- First Aid
- Basic Health and Safety
Profession L&D is that which is agreed by the relevant Head of Profession as forming part of the profession’s curriculum and may include qualifications and continuous professional development activities. The recognised Civil Service professions are:
- Human Resources
- Internal Audit
- Knowledge and Information Management (KIM)
- Operational Delivery
- Operational Research
- Programme and Project Management (PPM)
- Property and asset management
- Science and Engineering
- Social Research
- Tax Professionals
Business specific (bespoke or department-specific) relevant to a department’s own business operations. Civil Service Learning and the bespoke eLearning service provider will jointly create, develop, deliver and maintain brand new eLearning products which are tailored to specific subject matter expert's needs.
Wider Public Sector
This framework will be available to wider public sector customers shortly. In the meantime the Learning & Development and eLearning Solutions framework (RM464c) has been extended until 8 June 2013 to ensure continuity of service.
- This contract provides greater choice, high quality, cost effective and flexible learning services
- Access to an open market process through a prime provider to provide best quality/best value
- The prime contractor will tender on your behalf to open market
- The benefits of standardisation through a Common Curriculum (for all civil servants)
- There is no need to manage further competitions. Capita will manage this process on your behalf on production of a market-ready specification and if the call-off is based on the CSL *MSP model
- No increase in price is allowed in the main contract period (two years)
- Continuous improvements, to meet the changing needs of our customers, can be made to ensure customer’s needs are met
- The SME sector benefits from the way this contract has been created and operates
For all civil servants generic learning must go through this framework. Where a department has signed up to the contract, civil servants can access and now use the web portal - https://civilservicelearning.civilservice.gov.uk
Further guidance can be found in the CSL Gateway guidance which sets out the process for accessing the services for civil servants. It serves two main functions:
- To align processes with the Cabinet Office (L&D) controls
- To facilitate access to the new L&D prime contract
Gateway Helpline number 0845 601 2890
Please also see http://www.cabinetoffice.gov.uk/resource-library/cabinet-office-controls-guidance (Annex 13.1 and 13.2 is the L&D template and guidance)
Wider Public Sector
Customers in this sector will follow a different process managed by Government Procurement Service. Full details will be confirmed shortly.
Suppliers wishing to access Capita’s supplier portal should follow this link - http://ldsuppliers.capita.co.uk
The creation of centralised delivery of L&D will realise significant cost savings for the Government. Reducing duplication in design and procurement costs, for example, and providing a better value for money option on a range of L&D services that can be secured through this framework.
The framework also facilitates collaborative procurement and is designed to derive best value.
The framework gives organisations the opportunity to benefit from prices that have been obtained through the OJEU tender process.
There are a range of measures within the contract that have been put in place to ensure value for money services are offered.
Volume discount rates have already been negotiated and will apply across the board once certain levels have been reached.
An Accelerated/Restricted procurement route was taken to ensure no gap in provision and the framework became operational in April 2011 with a clear purpose:
To develop the capability across the Civil Service through providing quality learning and development that provides best value for money and supports delivery of excellent Public Service.
The main aim of this framework is to enable Civil Service Learning, and ultimately the wider public sector, to achieve this goal. A prime contractor, Capita, was engaged on a *Managed Service Provision (MSP) basis.
The traditional way of organising training department by department has resulted in duplication of effort. Best practice, as seen in other high performing organisations, is to put more emphasis on work based learning approaches.
The Minister for the Cabinet Office and Permanent Secretaries agreed to set up Civil Service Learning in April 2011.
Through this contract a ‘Common Curriculum’ has been developed to provide a central and consistent approach to build capability across areas including leadership, management development and other core skills.
Robust contract management approaches are already in place to ensure the framework is embedded with a key emphasis being placed on ensuring that accurate management information is obtained in a timely manner and that good quality services are secured and delivered by the MSP on a value for money basis throughout the contract period.
|Lot Number||Lot Name||Lot Category||Number of Suppliers||Contract Expiry|
|All Lots||Civil Service Learning||Professional Services||1 - click here to view suppliers||20/02/2014|
Framework Manager Contact Details